November 15th, 2007 by Zak
As some of our users may have noticed, chipmark has been offline during the past two nights. Around 9:30 PM on Tuesday November 13 there was a power outage in the Electrical Engineering & Computer Science building where the chipmark servers are housed. The outage shut down service until approximately 10:30 AM the following morning. Then, around 9:30 PM on November 14, there was another outage which left chipmark in the dark for another 6 hours.
We would like to apologize to our users for the loss of service. We work hard to provide quality service, but sometimes events such as these occur which are out of our control. Please know that we were aware of the situation very soon after both outages, and we worked to restore service as soon as possible. We hope that this will not happen again.
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November 20th, 2007 at 1:59 pm
any new development or changes coming soon?
November 26th, 2007 at 12:05 am
We are not expecting such extensive outages to occur again. The problem involved faulty equipment owned by the electrical company that maintains the high voltage electric lines which power the part of the EE/CS building where the chipmark servers are housed. We are told that this equipment has been fixed.